Discovery medical aid contact details
Discovery medical aid contact details allow you to quickly get a hold of the person or department you need when filing a claim, requesting assistance, changing aid schemes or if you want to enrol in one a Discovery medical aid plan. Discovery is one of the largest providers of medical aid in South Africa and one of the reasons they reached this point is customer service. It is never hard to get the help or information you need when you know the Discovery medical aid contact details.
You can find Discovery medical aid contact details on their website by clicking the tab on the side menu that say “Contact Us” and then click on “Discovery Health” in the sub menu. This will bring you to a page that will list all the options for Discovery medical aid contact details.
Discovery medical aid contact details are offered for the following: Member general contact (phone and email), KeyCare Member services (phone and email), Smart HealthChoices (phone only), Discovery 911 (phone only), Hospital pre-authorizations (phone and email), Local Evacuations – ER24 (phone only, 24 hour hotline), International Evacuations Emergency – International SOS (phone and email, 24 hour hotline), Health Partner (phone only), Employer (phone and email), Intermediary (phone, new business and underwriting only) and the Discovery Health Compliance Officer (email only).
If you are unsure which Discovery medical aid details you need, check either your aid scheme paperwork or plan ID card as they will usually list a number or email that is specifically for use with that plan. If you still are not sure, call the member services line and speak with a representative. They will be able to sort your need and connect you to the right department. Discovery has become one of the leading medical aid providers in South Africa because of its attention and responsiveness to its customer’s needs. Never hesitate to call for clarification on a benefit or with any other question as they cannot meet your needs if they do not know about them.